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Support Galaxy Ace (issues)

Discussion in 'Android Devices' started by Hayleywow, Aug 9, 2011.

  1. Hayleywow

    Hayleywow Lurker
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    Hi Guys

    I apologise if this is in the wrong group......

    My sister has just been given a Samsung Galaxy Ace. Everything was fine for a couple of days, but now she is having a few issues, first issue was that the phone turned itself off, and couldn't get it back on, without removing the battery. A new issue has come to light today is that the phone seems very unresponsive, quite slow....... We are unable to send phone back..... as friend received it by mistake.

    I have been intouch with a few mobile phone repairs, they said it is either an "App" she has downloaded, making the phone crash, or another software problem.

    Wondering what you guys think...... and whether a software flash will fix it?

    Thanks

    Hay

    P.S I am getting an Samsung Galaxy S2 tomorrow to replace my Iphone 4 :) I'm hoping this is a good move.......
     

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  2. Gammer

    Gammer Android Enthusiast
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    If you have a look on this page you will see this link http://androidforums.com/samsung-galaxy-ace/312084-randomly-turning-off.html

    The unresponsive issue is she prolly has apps running away in the background. Download a good task killer from the market place to solve that issue.

    The phone shut down is resolved in 2.3.3 but that link will help you understand.
     
  3. Hayleywow

    Hayleywow Lurker
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    So we need to do the latest update thru Kies...... right?

    Thanks for your help :)
     

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