1. Download our Official Android App: Forums for Android!

Support Help! New Samsung Galaxy Europa i5500 can't MMS

Discussion in 'Android Devices' started by tsouzee, Jun 5, 2011.

  1. tsouzee

    tsouzee Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    2
    Joined:
    Jun 5, 2011

    Jun 5, 2011
    2
    0
    5
    Hello to all. I just purchased a Samsung Galaxy Europa i5500 from overstock.com. I live in the USA and my carrier is T-Mobile.

    The phone is great except for one issue. I cannot send or receive picture messages. Regular messages work fine. When someone tries to send me a MMS it just says "downloading" next to the text but I cannot open it.

    My previous phone had no issues. Any help would greatly appreciated. Thank you.
     

    Advertisement

  2. olbriar

    olbriar  
    Moderator
    Rank:
     #11
    Points:
    2,013
    Posts:
    17,765
    Joined:
    Jun 19, 2010

    Jun 19, 2010
    17,765
    14,272
    2,013
    Male
    Land of Oz
    You might want to go into your settings and find where you can select the size of the mms messages you receive. By default, most phones are set extremely small to help the users of the device limit their data transfers. Up that setting to the max and you should be able to receive your mms.

    I also wanted to say welcome to Android Forums. I hope you enjoy your new phone and the forums.
     
  3. tsouzee

    tsouzee Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    2
    Joined:
    Jun 5, 2011

    Jun 5, 2011
    2
    0
    5
    Thanks a million for your response. I will definitely try this ASAP.
     
  4. Sid_hkr

    Sid_hkr Newbie
    Rank:
    None
    Points:
    16
    Posts:
    20
    Joined:
    Apr 4, 2011

    Apr 4, 2011
    20
    4
    16
    Check that your gprs is on
    (Long press power button for phone options: Mobile network, Connect to internet)
     

Share This Page

Loading...