Its come time to part ways

[sikclown]

And sh&$y bands, comedians, and porn stars. Can't forget about them.

 

[Puddin422]

lol

 

[ndh777]

They took away annual upgrades from those who don't spend Premium dollar with them. It is a business and they are here to make money. Giving things away is just not a good business practice. I understand where you are coming from but they didn't do it to take advantage of anything. They kept the cheaper plans as they were (yes they added 10.00 to new smartphone plans) but took away subsidized upgrades on a yearly basis because I am sure they were losing money (or making very little). Meanwhile they are giving the customers who pay top dollar additional benefits for paying more. Sprint has improved customer service, tech support, repairs, etc. That all costs money as does their planned Network upgrade which benefits the customer as well as reduces costs for them in the long run. Yes we the customer are paying for the upgrades and when the network becomes more cost effective for them I doubt they will lower prices but thems the breaks in America.

I understand that it is a business and not to get off on politics but I actually do agree with the Capitalism side more. I understand that they are a business and out for themselves and making the best dollar they can and accept that. But as a customer of theirs, I still am quite outraged by it. These were actually some of the perks that got me to Sprint.

Before Sprint I was with Verizon (grandparents paid), then Boost Mobile (prepaid), then to T-Mobile (pre-paid again), then back to Boost Mobile, then to Sprint in October 2009. The guy at Radio Shack said that we got annual upgrades instead of waiting 2 years like every other carrier, that I'd get insurance on a phone, etc. 4G was never anything that I really wanted and still don't even use it to this day...not because of my custom ASOP ROMs without it but because it's just gimmicky to me...but then for them to charge me an extra $10 a month for just having the phone made me mad because I thought they were different (different than companies like AT&T who charged people an extra $35 a month just because they had an iPhone) and I bragged all the time to my friends at how good Sprint was and even got a few to quit theirs and move over and then they go and do something like this.

I have noticed improvement in Sprint over the 1 1/2 years that I've been with them since start but I don't really see this as an acceptable means to start charging more for same services and taking away benefits. I do understand that it all does cost money and that extra money has got to come from somewhere but I still can't help but get mad and express my outrage about it. Sounds weird but I know.

As long as they keep up good service, don't add more and more charges for no reason, keep a good insurance policy...I think I'll stay.

I really was looking forward to my annual upgrade and was disappointed when I heard they took it away but then was glad to hear who would be allowed to keep the annual upgrade (those with a certain monthly bill, and mine was in that part) until they said that it would be for people who held that monthly price WITHOUT the Premium data $10 a month thing and then mine didn't fall under that category.

I was grateful that they deducted my bill amount and were honest in telling me exactly what would conform to my lifestyle and I did appreciate that.

I suppose I focused on the negatives but the positives kind of balance out the negatives. Like I said though...can't help myself from not getting mad when they change things.

 

[FreakyLocz14]

And sh&$y bands, comedians, and porn stars. Can't forget about them.

Hey! I have a band profile.

I understand that it is a business and not to get off on politics but I actually do agree with the Capitalism side more. I understand that they are a business and out for themselves and making the best dollar they can and accept that. But as a customer of theirs, I still am quite outraged by it. These were actually some of the perks that got me to Sprint.

Before Sprint I was with Verizon (grandparents paid), then Boost Mobile (prepaid), then to T-Mobile (pre-paid again), then back to Boost Mobile, then to Sprint in October 2009. The guy at Radio Shack said that we got annual upgrades instead of waiting 2 years like every other carrier, that I'd get insurance on a phone, etc. 4G was never anything that I really wanted and still don't even use it to this day...not because of my custom ASOP ROMs without it but because it's just gimmicky to me...but then for them to charge me an extra $10 a month for just having the phone made me mad because I thought they were different (different than companies like AT&T who charged people an extra $35 a month just because they had an iPhone) and I bragged all the time to my friends at how good Sprint was and even got a few to quit theirs and move over and then they go and do something like this.

I have noticed improvement in Sprint over the 1 1/2 years that I've been with them since start but I don't really see this as an acceptable means to start charging more for same services and taking away benefits. I do understand that it all does cost money and that extra money has got to come from somewhere but I still can't help but get mad and express my outrage about it. Sounds weird but I know.

As long as they keep up good service, don't add more and more charges for no reason, keep a good insurance policy...I think I'll stay.

I really was looking forward to my annual upgrade and was disappointed when I heard they took it away but then was glad to hear who would be allowed to keep the annual upgrade (those with a certain monthly bill, and mine was in that part) until they said that it would be for people who held that monthly price WITHOUT the Premium data $10 a month thing and then mine didn't fall under that category.

I was grateful that they deducted my bill amount and were honest in telling me exactly what would conform to my lifestyle and I did appreciate that.

I suppose I focused on the negatives but the positives kind of balance out the negatives. Like I said though...can't help myself from not getting mad when they change things.

It is capitalistic to demand the best from a carrier. Capitalism is all about competition. If you can find a better deal elsewhere, that's Sprint's bad that they couldn't keep up.

T-Mobile has better indoor 4G coverage than Sprint, but the 2 GB cap and lack of annual upgrades deter me.

 

[ndh777]

And sh&$y bands, comedians, and porn stars. Can't forget about them.

hahaha that's so true! I shut down my MySpace a few months ago when Russel Simmons sent me a really corny message about "taking over MySpace". I was like, "nope, done." lol

 

[sikclown]

Hey! I have a band profile.



It is capitalistic to demand the best from a carrier. Capitalism is all about competition. If you can find a better deal elsewhere, that's Sprint's bad that they couldn't keep up.

T-Mobile has better indoor 4G coverage than Sprint, but the 2 GB cap and lack of annual upgrades deter me.

Oops

 

[sikclown]

I understand that it is a business and not to get off on politics but I actually do agree with the Capitalism side more. I understand that they are a business and out for themselves and making the best dollar they can and accept that. But as a customer of theirs, I still am quite outraged by it. These were actually some of the perks that got me to Sprint.

Before Sprint I was with Verizon (grandparents paid), then Boost Mobile (prepaid), then to T-Mobile (pre-paid again), then back to Boost Mobile, then to Sprint in October 2009. The guy at Radio Shack said that we got annual upgrades instead of waiting 2 years like every other carrier, that I'd get insurance on a phone, etc. 4G was never anything that I really wanted and still don't even use it to this day...not because of my custom ASOP ROMs without it but because it's just gimmicky to me...but then for them to charge me an extra $10 a month for just having the phone made me mad because I thought they were different (different than companies like AT&T who charged people an extra $35 a month just because they had an iPhone) and I bragged all the time to my friends at how good Sprint was and even got a few to quit theirs and move over and then they go and do something like this.

I have noticed improvement in Sprint over the 1 1/2 years that I've been with them since start but I don't really see this as an acceptable means to start charging more for same services and taking away benefits. I do understand that it all does cost money and that extra money has got to come from somewhere but I still can't help but get mad and express my outrage about it. Sounds weird but I know.

As long as they keep up good service, don't add more and more charges for no reason, keep a good insurance policy...I think I'll stay.

I really was looking forward to my annual upgrade and was disappointed when I heard they took it away but then was glad to hear who would be allowed to keep the annual upgrade (those with a certain monthly bill, and mine was in that part) until they said that it would be for people who held that monthly price WITHOUT the Premium data $10 a month thing and then mine didn't fall under that category.

I was grateful that they deducted my bill amount and were honest in telling me exactly what would conform to my lifestyle and I did appreciate that.

I suppose I focused on the negatives but the positives kind of balance out the negatives. Like I said though...can't help myself from not getting mad when they change things.

Again I hear what you are saying but they are still charging less than the other big 3. They added 10.00 to smartphones because they are more expensive to run on their 3G network (they truly do eat up more data). The other thing they had to look at.... Why would I pay for a plan over 89.99 when I can get the cheapest simply everything plan with Mobile to Any Mobile and yearly upgrades? Some would do it because they call a ton of landlines but in this day and age we mostly call other cells. Now with the change I am sure it was worth it to some to increase their plans for the yearly upgrades. Sprint has the lower price plan market covered with Boost and Virgin so they need to take care of their higher priced plan owners. If you were upset by all of this you could have canceled your service when they changed it with no ETF ( because they changed their contract with you). Again I see where you are coming from but being angered by a business doing what businesses do is a bit much. Really when you think about it they simply stopped giving lower paying customers 200.00-350.00 every year. They aren't charging you anymore than they were before unless you want the newest smartphones (10.00 per month) and need to get a new phone every year. Does anyone really NEED a new phone every year? Smartphones are expensive to own as are the plans that go with them. If 10.00 more is an issue there are other providers to try as the OP is doing. Not arguing here, just really trying to understand a different point of view than my own.

 

[ndh777]

It is capitalistic to demand the best from a carrier. Capitalism is all about competition. If you can find a better deal elsewhere, that's Sprint's bad that they couldn't keep up.

T-Mobile has better indoor 4G coverage than Sprint, but the 2 GB cap and lack of annual upgrades deter me.

That is true but at the same time, it is Capitalistic for corporations to expect to be paid the biggest dollar possible. But at the same time, it allows companies to compete with each other with allows the consumer to choose and get the best deal possible.

I didn't mind T-Mobile when I had them but the reason why I never went with other carriers is for that reason too...none seemed to have truly unlimited data plans for cheaper than Sprint's.

2GB is much too low for me. I don't even tether much anymore and that's low for me lol I use roughly 2 & 1/2 GB a month and usually go over that by a little.

Again I hear what you are saying but they are still charging less than the other big 3. They added 10.00 to smartphones because they are more expensive to run on their 3G network (they truly do eat up more data). The other thing they had to look at.... Why would I pay for a plan over 89.99 when I can get the cheapest simply everything plan with Mobile to Any Mobile and yearly upgrades? Some would do it because they call a ton of landlines but in this day and age we mostly call other cells. Now with the change I am sure it was worth it to some to increase their plans for the yearly upgrades. Sprint has the lower price plan market covered with Boost and Virgin so they need to take care of their higher priced plan owners. If you were upset by all of this you could have canceled your service when they changed it with no ETF ( because they changed their contract with you). Again I see where you are coming from but being angered by a business doing what businesses do is a bit much. Really when you think about it they simply stopped giving lower paying customers 200.00-350.00 every year. They aren't charging you anymore than they were before unless you want the newest smartphones (10.00 per month) and need to get a new phone every year. Does anyone really NEED a new phone every year? Smartphones are expensive to own as are the plans that go with them. If 10.00 more is an issue there are other providers to try as the OP is doing. Not arguing here, just really trying to understand a different point of view than my own.

Oh no sikclown lol I'm not arguing either nor am I offended or anything by what you're saying. I'm like you, but I'm wondering how you can put up with a company raising rates and taking away packages and be upset in some way. But I see how you feel about it and you've got some valid reasons why they can and should raise rates and take away certain things.

Personally, I like getting a new phone every year maybe even sooner because I like changing phones often so that was a big incentive for me. Paying $300+ for a phone is a bit much for me, I was actually really uneasy about shelling out $250 or whatever it was for my Evo. I do see how it would be more costly for them. But that is something they should really take up with the phone manufacturers like really, how can they really charge as much as they are for some of these phones? And with Android being basically free and open to them, it really should be cheaper. I haven't seen actual prices on how much they put into production, but it doesn't seem worth an entire $300+ per device especially when most do other things than just phones.

That's true, I suppose them having Virgin and Boost Mobile would force them to go after us if they want to continue running business and really, it's true they should be allowed to do so. I agree that they should be allowed to raise rates, etc. if they wish to. I'm just kinda upset about it is all and needed somewhere to vent, hopefully they see my post and think about what they are doing and what they can do in the future. Doubt it, but oh well. The reason why I didn't leave Sprint even though they changed the contract is just as you said, no one's truly better in price. They're not terrible though, just made some decisions that didn't make me happy as a customer and I felt like they personally are asking too much.

 

[sikclown]

That is true but at the same time, it is Capitalistic for corporations to expect to be paid the biggest dollar possible. But at the same time, it allows companies to compete with each other with allows the consumer to choose and get the best deal possible.

I didn't mind T-Mobile when I had them but the reason why I never went with other carriers is for that reason too...none seemed to have truly unlimited data plans for cheaper than Sprint's.

2GB is much too low for me. I don't even tether much anymore and that's low for me lol I use roughly 2 & 1/2 GB a month and usually go over that by a little.



Oh no sikclown lol I'm not arguing either nor am I offended or anything by what you're saying. I'm like you, but I'm wondering how you can put up with a company raising rates and taking away packages and be upset in some way. But I see how you feel about it and you've got some valid reasons why they can and should raise rates and take away certain things.

Personally, I like getting a new phone every year maybe even sooner because I like changing phones often so that was a big incentive for me. Paying $300+ for a phone is a bit much for me, I was actually really uneasy about shelling out $250 or whatever it was for my Evo. I do see how it would be more costly for them. But that is something they should really take up with the phone manufacturers like really, how can they really charge as much as they are for some of these phones? And with Android being basically free and open to them, it really should be cheaper. I haven't seen actual prices on how much they put into production, but it doesn't seem worth an entire $300+ per device especially when most do other things than just phones.

That's true, I suppose them having Virgin and Boost Mobile would force them to go after us if they want to continue running business and really, it's true they should be allowed to do so. I agree that they should be allowed to raise rates, etc. if they wish to. I'm just kinda upset about it is all and needed to vent, hopefully they see my post and think about what they are doing and what they can do in the future. Doubt it, but oh well. The reason why I didn't leave Sprint even though they changed the contract is just as you said, no one's truly better in price. They're not terrible though, just made some decisions that didn't make me happy as a customer and I felt like they personally are asking too much.

Well I should start with this... I still have Premier Gold status so I am representing the other side of the coin. I still have an upgrade every year and absolutely use it. But that is my benefit for paying more than you do. Do the math though. Let's say I pay 20.00 more than you per month; that is 240.00 more than you for the year and I get 300.00-350.00 off of a phone every year, you however get 75.00 off after a year. So before your 75.00 discount I spend 60.00- 110.00 less than you IF you bought a new phone every year and if you add back in t 75.00 you may spend 15.00 less than me or 35.00 more. Essentially a wash. I did that to show that Sprint is probably only breaking even on yearly upgrades now. Add in another 75.00 (on the old premier for you) and they were probably losing 60.00 to 110.00 per device. The device price is set by the manufacturer and sold for a bulk price to Sprint. So the MSRP off contract is what HTC says it costs and Sprint buys it at a discount, probably much smaller than you think.

 

[FreakyLocz14]

That is true but at the same time, it is Capitalistic for corporations to expect to be paid the biggest dollar possible. But at the same time, it allows companies to compete with each other with allows the consumer to choose and get the best deal possible.

I didn't mind T-Mobile when I had them but the reason why I never went with other carriers is for that reason too...none seemed to have truly unlimited data plans for cheaper than Sprint's.

2GB is much too low for me. I don't even tether much anymore and that's low for me lol I use roughly 2 & 1/2 GB a month and usually go over that by a little.

Hell, even Virgin Mobile's soft cap is slightly higher than T-Mobile's at 2.5 GB. If it was the standard 5 GB for "unlimited" plans, then I might feel differently. I don't usually go over 2 GB, but I have come close. I can't really judge my 4G usage off of Sprint's website since they only tell you your 3G usage.