I don't know if anyone has had an experience like mine. I feel very depressed & disappointed.
My Atrix 2 ran out of battery about 2 weeks ago. I plugged into my charger and left it overnight. Next morning, it would not turn on. I tried few things, but there was no sign of life. To make a long story short, thinking that it was still under warranty and Motorola would have no trouble resetting my phone, I sent the phone to Motorola for a repair. After almost a week, they finally got back to me and indicated that there was a liquid damage and they couldn't do anything for me. I never dropped my phone in liquid or spilled liquid on my phone. How could there be liquid damage? Could liquid damage be respnonsible for the phone not turning on?
When I called Motorola this morning, the repair team supervisor told me that simply having a phone in the bathroom could cause a liquid damage? You must be kidding me!!! I have had numerous phones over the years. Samsung, HTC, Apple, LG, etc. No other phone had a liquid damage because I took it into my bathroom.
Do I have any recourse in a situation like this? I know I never exposed my phone to liquid. I am just incredulous. Please help!!
My Atrix 2 ran out of battery about 2 weeks ago. I plugged into my charger and left it overnight. Next morning, it would not turn on. I tried few things, but there was no sign of life. To make a long story short, thinking that it was still under warranty and Motorola would have no trouble resetting my phone, I sent the phone to Motorola for a repair. After almost a week, they finally got back to me and indicated that there was a liquid damage and they couldn't do anything for me. I never dropped my phone in liquid or spilled liquid on my phone. How could there be liquid damage? Could liquid damage be respnonsible for the phone not turning on?
When I called Motorola this morning, the repair team supervisor told me that simply having a phone in the bathroom could cause a liquid damage? You must be kidding me!!! I have had numerous phones over the years. Samsung, HTC, Apple, LG, etc. No other phone had a liquid damage because I took it into my bathroom.
Do I have any recourse in a situation like this? I know I never exposed my phone to liquid. I am just incredulous. Please help!!