I have never had a broken screen on any phone i have used. This phone treated no different. Case. Handle with care. Wipe screen with soft cloth. The same cloth i use on my $700.00 Camera lens. But tonight i was online. I swept the screen up and felt something on my nail. I look closer and it is a hairline crack. I honestly can not think of any way this could have happened. I have never dropped it, or banged anything on the glass. I turned off the phone to take a pic and send it to Wirefly for a replacement. I see tons of swirl marks on the screen. I cant feel them, But they are all over the glass. Swirl marks! I grab the Fascinate and look at the screen closely. Not a single swirl. Man, These phones are not cheap and if i am going to get a cheap product then I can not justify the cost or a commitment to a plan. I am so pissed! I was loving this phone, But the quality has to be there. Its not. The glass is a huge issue! I refuse to be denied a replacement or my cash back. I am pretty sure there is a 14 day return policy from Wirefly. It isnt their fault, But they gotta make this right, One way or another. Im so bummed.