Returning the phone! question?

[wingy999]

Hi
If i return the phone back to google do i have to pay a restocking fee. or do i get 14 days distance sellers rights. Not made my mind up yet but just could do with some advice.

cheers

 

[oniongirl]

I don't think there is a charge if you are in the UK, but otherwise I believe you may have to pay $45. Or twice that if it's been engraved.

 

[seeking]

i heard you can not return it if its engraved

 

[BiGMERF]

i heard you can not return it if its engraved

wow, there way of sticking you wit it!

 

[nyfinest32]

they tell u when u choose engraving that you cannot return it

 

[oniongirl]

they tell u when u choose engraving that you cannot return it

yup, completely misread that bit.

but short of it is if residing in the US, you have to pay $45 to return and you won't get your shipping fees back (though I think it's free shipping to US?). If you're in the EU, no fee is payable and you get your shipping back. Not sure about how you'd reclaim VAT though.

 

[dfdff]

why do you want to return? every issues would be solved,and still a great phone.

 

[ButcherChop]

No. HTC was willing to take my phone back even with the engraving. they were going to charge me $90 for the return. I called Citibank and they put a freeze on it. Only because the 3G issue and poor reception issue wasnt resolved on my phone so it was deemed "DEFECTIVE". Only way I can see it returned without a fee.

 

[ButcherChop]

PS. I like the phone a lot but I'm really considering returning it only because i hate virtual keyboards. I remember after buying my iPhone i told myself I'd never buy another phone with a virtual keyboard. And then i ran out and bought this one. Ugggh.