• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

Help The process com.htc.bg has stopped unexpectedly. Please try again...wtf

Ever since upgrading to 2.1v2, I get this message probably every hour. Sometimes it comes up on its own, sometimes when I am opening applications, etc...

Anyone else get this with the 2.1v2 leak?

Thanks

yes, I get it too. Turn off Facebook sync and it should stop. That's the only workaround I've found. Not sure what's causing it.
 
  • Like
Reactions: kesterklan
Upvote 0
I dont use facebook nor have i set it up on this phone. How do i turn off the sync

hmm... that's a good question then. For me, turning off Facebook sync stopped me from getting the error. Menu<settings<accounts and sync<choose Facebook and uncheck sync contacts. If you don't have Facebook it might be one of the other accounts that sync.
 
  • Like
Reactions: MizzSHill
Upvote 0
I'm not upset at all, actually. Is that your goal? I'm just trying to help someone out with a question that deals with something I've experienced.

Great question, about goals here.

I'm here to try to pick up more knowledge about Android in general, that's why I read in all the different phone forums at this site even though the only Android phone I have is an Eris.

Plus I kid around a lot, but that's not a "goal" here. If somebody gets upset, and you did, then that is also outside of any goal oriented motive I have here; getting people upset seems to be a natural consequence of hitting certain sensitive areas they have, most often by accident. Some here do that, or attempt to do that, quite intentionally, though, it appears.
 
Upvote 0
Great question, about goals here.

I'm here to try to pick up more knowledge about Android in general, that's why I read in all the different phone forums at this site even though the only Android phone I have is an Eris.

Plus I kid around a lot, but that's not a "goal" here. If somebody gets upset, and you did, then that is also outside of any goal oriented motive I have here; getting people upset seems to be a natural consequence of hitting certain sensitive areas they have, most often by accident. Some here do that, or attempt to do that, quite intentionally, though, it appears.

You've gotta love internet forums. It's so easy for these communication break downs to occur. I'm trying to figure out how you decided I was getting upset. In my first reply to your "kidding around", I included a smiley face so as to let you know I understood your joke and I commented by saying "funny", (also written lol, haha, etc.) Maybe I should have included a few more smiley faces or maybe I chose the wrong type of smiley icon, who knows? I'll try to be more clear next time.

The fact is, I've been lurking around this forum for a while now and I have read many of your posts, as well as many of the other "regulars" posts. I have no problems at all with your sense of humor, and I am pretty sure you haven't hit any "sensitive area" that I have.
 
Upvote 0
I'm also getting this error com.htc.bg. Googled it and sent me right back here. I did a search on the boards and nothing. I'll try turning off twitter as I don't use it and check out the spare parts thing.

yea try the twitter thing first. I know for a fact that was the culprit for me..because right when I turned it on...whether it would go out to receive updates..it would fire and force close. Disabled, and I don't get it since.
 
Upvote 0
I am having the same problem. I get the com.htc.bg force close error aswell. I have found out that the Facebook friend/contact sync is causing the error. Everytime I try to sync the facebook contactlist I get the error. So I cant get my contacts to sync up with my facebook friends.. Really annoying.

I only get the error when I try to sync facebook contacts. It would be very nice if someone got a clue of what to do

If it matter, I'm using an HTC legend.. brand new.. no other apps installed..
 
Upvote 0
Okay, my girlfriend has just got the HTC Desire for herself and 1 for me, she is getting the error message all the time and cannot link her contacts to Facebook however I can.

I logged into my account on her phone and was able to sync my contacts fine. Tried this on my phone with her account, guess what, ERROR MESSAGE!

So basically this means there is absolutely nothing wrong with her phone, it is something to do with her Facebook account.

Can not be anything to do with privacy settings on Facebook because my account is locked down, the same as hers. Only difference is my Facebook account is registered to my Hotmail email address, hers is Googlemail.

Going to change her email address and see if this fixes. Will post update.


UPDATE!!! :-

Okay, changed email address assign to her Facebook account, still got the error message and could not sync contacts.

However (and a lot of you are not going to like this), created a new Facebook account with her Googlemail address as a test, added me then synced with her phone. worked perfectly fine and synced my Facebook with my contact card on her phone.

FIX!!! :-

We have found the fix! go to the PEOPLE(contact list) app. Go to the Online Directories (globe) tab. Hit Facebook. You will be asked to log in to your Facebook account. Once logged in, it will show all of you contacts on your Facebook account. Go back to the full list of your contacts on the phone and try and sync.
 
  • Like
Reactions: Its_Red
Upvote 0
Okay, my girlfriend has just got the HTC Desire for herself and 1 for me, she is getting the error message all the time and cannot link her contacts to Facebook however I can.

I logged into my account on her phone and was able to sync my contacts fine. Tried this on my phone with her account, guess what, ERROR MESSAGE!

So basically this means there is absolutely nothing wrong with her phone, it is something to do with her Facebook account.

Can not be anything to do with privacy settings on Facebook because my account is locked down, the same as hers. Only difference is my Facebook account is registered to my Hotmail email address, hers is Googlemail.

Going to change her email address and see if this fixes. Will post update.


UPDATE!!! :-

Okay, changed email address assign to her Facebook account, still got the error message and could not sync contacts.

However (and a lot of you are not going to like this), created a new Facebook account with her Googlemail address as a test, added me then synced with her phone. worked perfectly fine and synced my Facebook with my contact card on her phone.

FIX!!! :-

We have found the fix! go to the PEOPLE(contact list) app. Go to the Online Directories (globe) tab. Hit Facebook. You will be asked to log in to your Facebook account. Once logged in, it will show all of you contacts on your Facebook account. Go back to the full list of your contacts on the phone and try and sync.

The fix helped me to get the FB contacts into the phone (did not work before) but I do still get that Damn annoying error message :(
 
Upvote 0

BEST TECH IN 2023

We've been tracking upcoming products and ranking the best tech since 2007. Thanks for trusting our opinion: we get rewarded through affiliate links that earn us a commission and we invite you to learn more about us.

Smartphones